Terms and conditions
Last updated: October 17, 2026
These Terms and Conditions (“Terms”) govern access to and use of Sevatra AI: the sevatra.ai website, desktop application, related APIs, and AI-assisted interpretation services (the “Service”), operated by Sevatra AI (“Sevatra”, “we”, “us”). By creating an account, downloading the software, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. What Sevatra is
Sevatra is software that captures your speech, transcribes and translates it, and publishes audio and video (including a 2D interpreter) to meetings and third-party tools via virtual camera and microphone. The Service relies on external providers (for example speech recognition, translation, video conferencing, and payment processing).
Not certified professional interpretation. Sevatra does not replace accredited human interpreters or sworn translation services. Do not use the Service as the sole basis for legal, medical, safety, financial, or regulatory decisions. You are responsible for verifying interpreted content before acting on it.
2. Eligibility and account
You must have legal capacity to contract in your jurisdiction. Identity and sign-in are handled by our account provider (Clerk). You are responsible for keeping credentials confidential and for all activity under your account. Report unauthorized use promptly at support@sevatra.ai.
3. Plans, subscription, and minutes
Some features require a paid plan. Prices, included minutes, and limits are shown on the site and in the app at purchase. Payments are processed by Stripe under its terms.
- Minutes (or equivalent allowances) are consumed when you complete an interpretation session, per in-app rules for rehearsal vs live mode.
- Subscriptions may renew automatically until you cancel in billing settings or as Stripe indicates.
- Refunds, when available, follow Stripe’s policy, these Terms, and applicable law. No refund for minutes already consumed except where required by law or agreed in writing.
4. Desktop software and requirements
The desktop app may install or use local components (avatar engine, virtual audio/video devices). You need compatible hardware, OS, and permissions (microphone, camera, etc.). Sevatra may ship mandatory updates for security or compatibility. Third-party virtual cables, drivers, or software (OBS, VB-Audio, etc.) are your responsibility and subject to those vendors’ terms.
5. Acceptable use
You agree not to:
- Use the Service unlawfully, fraudulently, or in a way that infringes others’ rights.
- Share credentials, resell access, or bypass usage, billing, or technical limits.
- Reverse engineer, scrape at scale, abuse APIs, or attack the Service or connected third parties.
- Introduce malware or interfere with Sevatra or other users’ operation.
- Record or redistribute third-party content without authorization required by law or the meeting.
We may suspend or terminate accounts that violate these Terms or pose risk to the Service or third parties.
6. Content and intellectual property
Sevatra, its brand, design, software, and documentation are owned by or licensed to us. You receive no rights beyond use permitted by these Terms. You retain rights in your speech and generated text; you grant us a limited license to process that content solely to provide the Service, as described in our Privacy policy.
AI outputs may be inaccurate or incomplete. We do not guarantee translations match original meaning in every cultural or technical context.
7. Third-party services
Google Meet, Zoom, OBS, and other linked or integrated products are not controlled by Sevatra. Their availability, network quality, and policies are each vendor’s responsibility. Speech and translation processing may use subprocessors (for example Deepgram and Cerebras or others listed in our privacy notice).
8. Availability and changes
We aim to keep the Service running but interruptions may occur due to maintenance, third-party failures, or force majeure. We may change features, pricing, or these Terms. Material changes will be posted on the site or emailed when reasonable; continued use after they take effect means acceptance, unless law requires different consent.
9. Disclaimer of warranties
To the fullest extent permitted by law, the Service is provided “as is” and “as available”, without warranties of merchantability, fitness for a particular purpose, or accuracy of interpretations. We do not guarantee uninterrupted video calls, virtual devices, or third-party integrations.
10. Limitation of liability
To the extent permitted by law, Sevatra and its suppliers are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill. Our total liability for claims related to the Service in the twelve (12) months before the event giving rise to the claim will not exceed the amount you paid Sevatra for the Service in that period, or one hundred US dollars (USD 100) if you paid nothing, whichever is greater, except where mandatory law provides otherwise.
11. Termination
You may stop using the Service and cancel your subscription at any time. We may suspend or terminate access for breach, legal risk, or product discontinuation, with notice when reasonable. After termination, use rights end; data may be retained per the Privacy policy and legal obligations.
12. Governing law and disputes
These Terms are interpreted under the laws applicable to the Service operator and your contractual relationship, without overriding mandatory consumer protection rules in your country of residence. Before formal proceedings, email legal@sevatra.ai to seek good-faith resolution.
13. Contact
Legal questions about these Terms: legal@sevatra.ai. Technical support, account, and billing: support@sevatra.ai. For privacy and personal data rights, see our Privacy policy.